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Please be aware of the following information regarding our training classes and facility.

Class Location

Unless otherwise noted on the class schedule Classes will be held at:

Pinnacle Computer Services
640 South Hebron Avenue
Evansville, IN 47714

For directions check out our Facility Page or Contact Us.

Class Times

Class time is 8:30 am to 4:30 pm CDT. Lunch will be 1 hour (time is at the discretion of the instructor). We try to be as flexible as possible. Out of courtesy to the other students in class, please call if you are going to be more than 10 minutes late.

What to bring

Students are welcome to bring any projects they are currently working on to discuss with the instructor during breaks. Pinnacle will provide all materials needed for class, but you are welcome to bring your own pen or pencil, paper, or highlighter.

What to wear

We want our students to be comfortable, so dress is casual. Although we try to make our students as comfortable as possible, occasionally or classrooms are cool or warm to some students. If you often experience these sort of issues, please be prepared.

Refreshments

Each day Pinnacle will provide coffee and snacks. Lunch is on your own. Food and beverages are allowed in the classrooms.

Upon completion of the course

You will receive a Certificate of Completion. Each student receives 60 days of FREE phone and email support. Students may also audit the class for FREE in the year following the initial course. Re-attend class must take place within 1 year of the anniversary date of the initial class. Students may re-attend only in a regularly scheduled class with openings. Classes where a newer version of software is taught are considered a different class, therefore not subject to the re-attend policy. Students who re-attend must bring their book from the original class. Exclusions include custom training, private training, and custom dates.

Satisfaction Guaranteed

Pinnacle Computer Services guarantees the quality of its training. If for any reason a participant feels he/she has not received the full benefit from the course, he/she can audit the same course at no charge.

Payment Policy

Prepayment is required. Payment via credit card (Visa, American Express, Discover, Master Card) is the quickest and surest way to reserve your seat. Corporate clients may fax a copy of a Purchase Order to 812-469-4164 to reserve a seat.

Cancellation Policy

Clients may cancel a class and receive a full refund (minus a 20% administrative fee) if cancellation is received at least 14 days prior to class start date. Clients are not eligible for a refund if cancellation is received within 14 days of class start date. Rescheduling is permitted in accordance with the Rescheduling Policy.  Pinnacle Computer Services reserves the right to cancel classes due to low enrollment or other unforeseen circumstances.  Customers will then be offered the option of a full refund or to reschedule the class.

Rescheduling Policy

Clients may rescheduling a class without charge if the rescheduling request is received at least 14 days prior to the class start date. Rescheduling within 14 days of the class start date will be subject to a $100 rescheduling fee, which will be billed to the client’s payment method.