Windows 2000 Implementing a Microsoft Windows 2000 Network Infrastructure

Course Length:  5 days

Course Overview

This course is for support professionals who are new to Microsoft Windows 2000 and will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses the Microsoft Windows 2000 Server products. It also provides students with the prerequisite knowledge and skills required for Course 2154, Implementing and Administering Microsoft Windows 2000 Directory Services.

At Course Completion

At the end of the course, students will be able to:

• Configure the DHCP Server service.
• Configure the DNS Server service.
• Configure WINS.
• Configure network security protocols.
• Configure network security by using Public Key Infrastructure (PKI).
• Configure network security by using Internet Protocol Security (IPSec).
• Configure remote access to a network.
• Support remote access to a network.
• Extend remote access capabilities by using Internet Authentication Service (IAS).
• Configure Windows 2000 as a network router.
• Configure Internet access for a network.
• Configure a Web server.
• Deploy Windows 2000 Professional by using Remote Installation Services (RIS).
• Manage a Windows 2000 network.
• Identify and resolve network connectivity problems by using Windows 2000 troubleshooting tools and utilities.
• Enable network connectivity between NetWare, Macintosh, and UNIX networks.

Exam Preparation
This course will help you prepare for Microsoft exam 70-216.

Prerequisites

• Successful completion of Course 2152, Supporting Windows 2000 Professional and Server, or equivalent skills and knowledge, including the ability to:

• Install or upgrade to Windows 2000
• Configure the Windows 2000 environment
• Connect Windows 2000–based client computers to networks
• Create and manage user accounts
• Manage access to resources by using groups
• Manage data by configuring the NTFS file system
• Provide network access to file resources
• Configure and manage disks and partitions
• Monitor and optimize Windows 2000
• Implement Windows 2000 security
• Configure printing
• Configure Windows 2000 for mobile computing
• Implement disaster protection
• Install and configure Terminal Services
• Implement Windows 2000–based client computers
• Implement Windows 2000–based servers
• An understanding of Transmission Control Protocol/Internet Protocol (TCP/IP)

Course Outline

Section 1: Introduction to Microsoft Exchange 2000

Exchange 2000 Product Offerings
Integration with Windows 2000
Administrative Capabilities
Message Routing Capabilities
User Capabilities
Developer Capabilities

Students will be able to:

• Define and describe the basic features, components, products and functions of Exchange 2000 and messaging platforms in general.
• Describe the Exchange 2000 features.
• Describe how Exchange 2000 is integrated with Windows 2000.

Section 2: Installing Microsoft Exchange 2000

Exchange and Windows 2000
Preparing to Install Exchange 2000
Installing Exchange 2000
Default File Locations and Share-Point Permissions
Troubleshooting Installation Options

Students will be able to:

• Describe the prerequisite steps for an Exchange 2000 installation.
• Prepare for installing Exchange 2000.
• Install Exchange 2000.
• Perform special Exchange 2000 installations.
• Identify post-installation issues.

 Section 3: Administering Microsoft Exchange 2000

Introduction to Administrative Utilities
Introduction to Exchange System Manager
Managing Administrative Security
Creating and Configuring Administrative Groups
Using Exchange 2000 System Policies
Administering Exchange 2000 Address Lists

Students will be able to:

• List and describe the main components of Exchange System Manager that are used for administering Exchange 2000.
• Manage administrative security for Exchange 2000.
• Create and configure administrative groups.
• Use Exchange 2000 system policies to administer Exchange 2000.
• Administer Exchange 2000 address lists.

Section 4: Creating and Managing Storage Groups and Stores

Storage Groups
ESE Features of Exchange 2000
Creating Storage Groups
Creating Stores
Managing Storage Groups and Stores

Students will be able to:

• Create and manage storage groups and stores.
• Describe the ESE features in Exchange 2000.
• Commit data to a database.
• Index contents of databases.
• Describe search architecture.
• Administer full-text indexing.
• Troubleshoot full-text indexing.

Section 5: Creating and Managing Recipient Objects

Creating Recipient Objects
Configuring Recipient Objects
Managing Recipient Objects
Making Bulk Changes to the Directory
Configuring Policies

Students will be able to:

• Create recipient objects, including mailbox-enabled users, and mail-enabled users, contacts, and groups.
• Configure users, groups, and contacts.
• Manage recipient objects by creating additional e-mail addresses, by applying rights and permissions, and by moving mailboxes between databases or servers.
• Make bulk changes to the directory by importing and exporting Active Directory information.
• Configure recipient policies and mailbox store policies.

Section 6: Creating and Managing Public Folders

Introduction to Public Folders
Configuring Public Folder Permissions
Managing Public Folder Replication
Replicating Public Folders
Setting Public Store Policies

Students will be able to:

•  Configure public folder permissions for the parent folder and describe how permissions are propagated to subfolders.
• Create and monitor a public folder replica, and enable a public folder referral.
• Use message state information to determine whether a public folder is synchronized, to identify information stores maintaining replicas, and to resolve content conflicts.
• Apply public store policies to the information store and explain conditions under which multiple policies can be applied

Section 7: SMTP in Microsoft Exchange 2000

Introduction to SMTP Configuring multiple SMTP Domain Names Configuring an SMTP virtual server Configuring an SMTP connector Troubleshooting SMTP connectivity

Students will be able to:

• Describe the role of SMTP, Extension to SMTP (ESMTP), and DNS in Exchange 2000.
• Configure multiple SMTP domain names.
• Configure an SMTP virtual server.
• Configure an SMTP connector.
• Choose the tools for troubleshooting SMTP connectivity.

Section 8: Message Routing and Microsoft Exchange 2000

Message Routing and Routing Groups
Connecting Routing Groups
Determining Link Status
Routing Messages

Students will be able to:

• Define message routing and routing groups, create routing groups, explain how message transfer works between servers running Exchange 2000 installed in the same routing group and installed in different routing groups, and compare how routing groups work in mixed and native mode.
• Describe each of the connectors you can use to connect routing groups, including the routing group connnector, SMTP connector, and the X.400 connector.
• Describe how Exchange uses the link state table and the link state algorithm to determine link status.
• Outline how Exchange 2000 selects a message route, how Exchange routes messages between multiple routing groups, and how Exchange routes messages outside of an Exchange 2000 organization.

Section 9: Message Flow in Microsoft Exchange 2000

Message Flow Architecture
Working with Failed Links
Message Tracking

Students will be able to:

•  Describe the message flow architecture in Exchange 2000.
• Describe how Exchange 2000 handles failed links, including recovering a link and rerouting messages.
• Enable message tracking as well as subject logging, and explain how to use tracking to troubleshoot message delivery.

Section 10: Configuring Internet Protocols

IIS Integration with Exchange 2000
Examining Client Connectivity and Security
Kerberos Authentication
Front-End/Back-End Server Configuration and Security
Configuring NNTP Services
Troubleshooting Client Connectivity by Using Telnet

                Students will be able to:

• Describe the functionality that is provided by the integration of IIS with Exchange 2000.
• Describe the message transfer process and the security options for Internet clients using IMAP4 and POP3. In addition, describe how Lightweight Directory Access Protocol (LDAP) is used in the message transfer process.
• Describe the Kerberos protocol version 5 authentication process.
• Explain the authentication process and the different firewall configuration options when using front-end/back-end servers.
• Configure a NNTP virtual server, create and store newsgroups, and create newsfeeds.
• Troubleshoot client connectivity using by Telnet.

Section 11: Accessing Microsoft Exchange 2000 with Outlook Web Access

Examining Outlook Web Access Components and Process
Configuring an HTTP Virtual Server
Securing Outlook Web Access Communication

Students will be able to:

•  Describe the benefits of Outlook Web access, the capabilities that Web Distributed Authoring and Versioning (WebDAV) provide to Outlook Web Access users, and the clients that are supported by Outlook Web Access.
• Explain the function of each component used by Outlook Web Access to process a client request in a single server environment and front-end/back-end environment.
• Create and configure an HTTP virtual server.
• Describe the authentication and encryption methods available when using Outlook Web Access with a single server configuration and a back-end/front-end server configuration.

Section 12: Configuring Instant Messaging

Introduction to Instant Messaging
Basics of Instant Messaging
Instant Messaging Terminology
Instant Messaging Components
Installing and Configuring Instant Messaging
Instant Messaging Operations and Considerations
Best Practices

Students will be able to:

• Describe how Instant Messaging works and how it is configured.
• Identify and describe the components of Instant Messaging.
• Install and configure Instant Messaging server components and Instant Messaging clients.
• Describe the Instant Messaging process and identify security considerations.
• Identify best practices for working with Instant Messaging.

Section 13: Monitoring Microsoft Exchange 2000

Tools for Monitoring Exchange 2000
Monitoring Exchange 2000 by Using The Performance Console
Monitoring Exchange 2000 by Using Monitoring And Status
Logging and Viewing Diagnostic Data

Students will be able to:

• Describe the tools that you use to monitor the performance of a computer running Exchange 2000.
• Identify resource bottlenecks by monitoring Exchange 2000 and Windows^® 2000 performance objects and counters using Performance Logs and Alerts and System Monitor.
• Monitor services and resources, create notifications, and view server and connector status by using Monitoring and Status.
• Assess system efficiency by configuring diagnostic logging on components and using Event Viewer to view the log files.

Section 14: The Microsoft Exchange 2000 Challenge

The Exchange 2000 Challenge is an activity used to review the entire course and inspire classroom discussions.